Terri Kish Counseling
Freedom from the Past, Hope for the Future, Healing in the Now

​         630-553-8220

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3: What will the first appointment be like?
I aim to understand what has brought you to therapy at this time, and what your greatest hopes are for taking part in the process. You will also have the chance to get a sense of who I am and how I work.  The first session includes completing necessary paperwork, getting to know each other, discussing possible therapy goals and a little about how we will accomplish those goals. 
 4: What are your hours?
Appointments are generally available Monday through Friday 9am to 6pm. Evening appointments are also available but limited.  I will do my best to be flexible and accommodate your schedule.
5: Do you take insurance and what are your fees?
To determine if I am on your insurance panel and if you have any deductible, copay or coinsurance please call the number on the back of your insurance card or ask me to help you find out.  I am an in-network preferred provider for Blue Cross PPO, Aetna PPO and Cigna PPO. As a courtesy, I will submit your claims for payment. If you have Blue Cross PPO, Aetna PPO or Cigna PPO insurance, the fees are set by the insurance company. You will be responsible for any deductible, copay or coinsurance. 

My Fees are: First Appointment Counseling Intake: $150     Counseling Sessions: $130.00
Many of my clients take advantage of their out of network benefits so that they can work with me. They utilize their out-of-network (OON) insurance benefits and are reimbursed for a portion of their out of pocket costs. I am able to provide you with the appropriate documentation required to submit to your insurance company for reimbursement (called a Superbill). 
I also accept Credit Card and HSA.
Frequently Answered Questions
6: What if I have to cancel?
I understand sometimes life gets in the way of our plans, and if you have to cancel an appointment, please give me at least 24 hour notice by phone, and I will reschedule your appointment with no fee.
If you cancel your appointment less than 24 hours before your session you will charged $50.00 for missing your session. This fee is not covered by your insurance company and this fee will need to be paid in full at the time of your next session.
7: Are therapy sessions private?
Legally and ethically all therapists are required to maintain confidentiality with their clients. There are a few exceptions: reporting child abuse, adult dependent abuse, and elderly abuse. Also, if someone is actively suicidal or homicidal therapists are allowed, and in some cases mandated by law, to act to ensure safety of clients or others.
8: Will you tell me what my teen says in counseling?
In the state of Illinois, teens ages 12 to 17 also have confidentiality rights. That means that the details of what your teen discusses with me are confidential and not shared. unless your child signs a release of confidentiality form. You may give me information about your teen but I can only give you, as a parent, general information about current physical and mental condition, diagnosis, treatment needs, services provided, and services needed, including medication.
9: What if I have a mental health emergency?
It is very important that you  call 911, the National Crisis Hotline at
1-800-273-TALK (8255) or go to your local emergency room should you feel suicidal, have self-harming thoughts or thoughts to harm others.

2:  I've made my appointment.  What happens next?
After you make an appointment you will be sent paperwork to complete via email.  You will also be sent reminders for the appointment and the link to meet. The appointment will be held on a HIPAA compliant platform of Google Meets.  If you are not able to meet by video because of internet difficulties, we can meet by telephone.
1:  How does telehealth counseling work?
​Telehealth or online counseling works the same as in person counseling except we meet online through a HIPAA compliant video tele-conferencing platform that ensures confidentiality and privacy.  It is not complicated at all.  You are simply sent an email that has a link that you click that takes you to the virtual office waiting room.  From there you wait until you are let into the office meeting and the session begins. You can also be sent the meeting link through a text message to your phone.  From there you clinck on the link on the text message and you are taken to the virtual waiting room on your phone.   If you cannot meet online because of internet problems, we can also talk through a phone call.